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Ordering & Shipping

Yes, and we do it for FREE! To learn how to get free shipping, click here.

That kind of depends where you live. But you can get shipping for FREE! To learn how to get free shipping, click here.

That kind of depends where you live. To get a more accurate idea of how long your order will take to arrive, please click here.

Every country has different laws and duties. You will need to find out what duties or taxes (if any) from your national import authority. The price you pay us will cover the delivery cost but not anything else.

We usually provide tracking information for Express UK orders and orders going outside the UK. In most cases, you should receive a tracking number when your order is dispatched. If you did not, please contact support here.

If you selected standard UK shipping or received free shipping in the UK, it is most likely that your order was sent by Royal Mail on a non-tracked service. However, if for any reason, you're experiencing a delay in receiving your order, please contact our support here.

There may a stockist near you. To find out, please click here.

Our Return and Refund Policy is very simple: If you are not 100% satisfied with your purchase, simply send it back within 14 days and we'll refund the full cost of the item minus shipping costs.

About Learning Roots

Yes! We are Learning Roots. The actual publishers and producers of all the products you see on this website. Cool eh? (You'd be surprised how many times we get asked this question!)

It all started with a maths teacher, the birth of his first child and dream. To learn more about how we got stated, click here.

Quite simple really! Just click here to get in touch by either email, phone or on social.

In leafy London in the United Kingdom of Great Britain! 

But we do have branches in Malaysia, France and Germany. To learn more, please click here and scroll to the bottom.

Wholesale For Madrasahs, Schools & Shops

We sure do! Please click here to learn more.

We  do indeed. To learn more, please click here.

Product Specific Questions

Absolutely. Kiitab comes with a one-year warranty from the date of purchase. Keep your receipt handy!

Sure. Most Kiitab issues are solved easily as follows:

-Have you charged Kiitab so it has sufficient battery power?

-While the Kiitab charger is plugged in and turned on, please press and hold the power button. This turns the device on in many cases.

-Have you tried to press the "reset" button with a pin on the side of the Kiitab device? This resolves most issues.

-If that doesn't help, please contact support and we'll get this sorted for you.

Sure. No problem.

If you press the volume up button for more than 2 seconds, then Kiitab will be locked with a guide sound. In this state, the sound file may play but the buttons on Kiitab remain locked.

To unlock Kiitab , press the volume up button for more than 2 seconds again and Kiitab will reset with a guide sound. Simple!

Every now and again, we offer engraving on our Quran Marks. It's something we do ourselves, so that's why we don't offer it all year round. We have an awesome local engraving partner that handles high volume orders.

To find out when we will be running our next engraving offer, please join our mailing list here.

Please use the search bar in our menu. But if you still can't find what you're looking for, it may be that the product has been discontinued. Here's a list of the products we no longer make:

Read (Replaced by Read & Rise)

Hifdh Shelf

Noble Seal

Seerah Timeline

Pyramid Pillars

Why, thank you for wanting to remain friends! Please join our mailing list here to stay up to date with all things to do with Learning Roots. You may also wish to join us on our social media channels too. You can find out more about those on the footer of this page.