We ship using Royal Mail and DPD in the UK, and UPS or TNT for most of our international parcels. Here's how long we estimate your order will take to arrive after dispatch:

• United Kingdom: 3-5 working days standard (or 1-2 working days forexpress shipping).
• USA & Canada: 3-5 working days
  
• Rest of the World: 5-9 working days
  

Why would you want to return our lovely offerings? :)

For whatever reason, if we fail to meet your expectations, we're happy to offer a hassle-free return and refund of your order.

All items can be returned for a full refund of the order value (excluding shipping charges), provided they are returned within 14 days of receipt and provided all the original packaging is intact and the item remains undamaged and in a sellable condition. Unless the product is defective, you'll need to cover the cost of returning the items to us.

If we had a physical store, it would probably be one of the most exciting places your child has ever visited. Sadly, we don't have a store just yet. We sell online only and we ship out from the United Kingdom. So while you can't view our range physically through us or collect your order from us, you can do the next best thing and visit one of our retailers that we have dotted around the world. To find a retailer near you, click below:

Find a Retailer Shop Near Me