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Welcome to
Kiitab Support

Here to help with everything Kiitab!

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Here’s how to update
your Kiitab

First, check to see if your Kiitab works when used with your Kiitab-compatible product. If not, you may need to add the content file for the product onto your Kiitab device. Watch this video and follow the instructions to get started.

Download content files here

Read & Rise (Madinah Script)

Read & Rise Qaidah (Madinah Script)

325mb

Download
read_rise_solos-06.webp__PID:f018d47e-0670-4800-b82d-c4a87904224d

Read & Rise Qaidah (South Asian Script)

310mb

Download
mymat1.webp__PID:18d47e06-7098-4038-adc4-a87904224d0a

My Mat (Ivory)

12mb

Download
cover-juz30.webp__PID:b9f018d4-7e06-4098-8038-2dc4a8790422

Juz Amma

814mb

Download
1.webp__PID:cbb9f018-d47e-4670-9800-382dc4a87904

What to Say When

93mb

Download
remind-me-hero.webp__PID:fbcbb9f0-18d4-4e06-b098-00382dc4a879

Remind Me of My Dua

12mb

Download
3d-my-mat.webp__PID:2dfbcbb9-f018-447e-8670-9800382dc4a8

My Mat (Black)

8mb

Download
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My First Salah Book

122mb

Download

6 steps to update your Kiitab

01

Click on the relevant product above to download the file on a desktop or laptop computer.

02

Connect your Kiitab device to your computer with the same USB cable used for battery charging. Then turn the Kiitab on.

03

You should see a disk folder appear on either your desktop or on your 'My Computer' window if you're on a PC.

04

Open the disk folder. You will see two folders there: <CONTENTS>, <VER>.

05

The <CONTENTS> folder has the contents of Kiitab. Drag the new files you have downloaded for Juz Amma and Remind Me into the <CONTENTS> folder.

06

Once they have fully uploaded, disconnect Kiitab and power on. Kiitab should now work on your new products.

Get started with Kiitab

Watch these videos to get the best out of your Kiitab

Unboxing

Power On & Off, Volume and Headphones

Charging

Updating for New Products

Register your Warranty

Start Your One-Year Guarantee

Your Kiitab comes with a 12-month guarantee from the date of purchase.

Register

Is your Kiitab
not behaving well?

Watch these videos to get the best out of your Kiitab

Let's get your Kiitab working again. Press start to begin...

Start
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Is your Kiitab
not behaving well?

Follow these steps to get it fixed.

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Need to get in touch?

Please contact us by clicking the button below. We'd be
happy to help you.

Contact Us